1. Who we are
Printulk Limited (company number 16801490) is a private limited company with its registered office at Unit 1 Winstanley Industrial Estate, Long Lane, Warrington, WA2 8PR. For the purposes of UK data protection law, Printulk Limited is the controller of personal data it determines how and why to process.
2. Contact details
You can contact Printulk about privacy matters by emailing ferdow@printulk.com, calling 01925 387 094, or writing to the address above.
3. Personal data we may collect
Depending on how you contact or deal with us, we may receive your name, job title, employer or business name, email address, telephone number, postal or delivery information, enquiry details, artwork or files you choose to provide, order or quotation correspondence, and technical information reasonably generated when you use the website.
4. How information is collected
Information may be collected when you complete the website enquiry form, email or telephone us, request a quotation, provide artwork or specifications, place or discuss an order, or otherwise communicate with Printulk. We may also receive information from organisations you work for where they ask you to act as a contact.
5. Why we use personal data
We may use personal data to respond to enquiries, prepare or discuss quotations, communicate about specifications and artwork, administer customer or supplier relationships, maintain business records, protect the website and our systems, comply with legal obligations, and establish, exercise or defend legal claims.
6. Lawful bases
The lawful basis depends on the context. It may include taking steps at your request before entering a contract, performance of a contract, compliance with legal obligations, and our legitimate interests in running and protecting the business, handling enquiries, keeping appropriate records and communicating with business contacts. Where consent is legally required for a specific activity, we will rely on consent and you may withdraw it where applicable.
7. Sharing and processors
We may use service providers that support website hosting, email, IT, professional advice, accounting, delivery, print production or other operational functions. They may process personal data only as needed for those services and subject to appropriate arrangements. We may disclose information where required by law or where reasonably necessary to protect legal rights.
8. Google Maps
The Contact page includes an embedded Google Maps frame. When you load that map, Google may receive technical information such as your IP address and device/browser information and may use cookies or similar technologies under its own terms and privacy information. The map is provided as third-party content and is not used by Printulk for advertising analytics.
9. Retention
We keep personal data only for as long as reasonably needed for the purpose for which it was collected, taking account of customer relationships, quotation and order history, legal and accounting obligations, dispute risk and the need to maintain appropriate business records. Different categories may therefore be retained for different periods.
10. Security
We use proportionate organisational and technical measures intended to protect personal data against accidental loss, unauthorised access, alteration or disclosure. No internet transmission or storage system can be guaranteed completely secure.
11. International transfers
Some service providers or third-party services may process data outside the United Kingdom. Where UK data protection law requires safeguards for such transfers, the relevant provider or arrangement should use an accepted transfer mechanism or other lawful safeguard.
12. Your rights
Subject to legal conditions and exemptions, you may have rights to request access to your personal data, correction, erasure, restriction, objection to certain processing, and data portability. You may also have rights relating to solely automated decision-making. Printulk does not use the website enquiry form to make solely automated decisions with legal or similarly significant effects.
13. Complaints
Please contact Printulk first if you have a privacy concern so we can try to address it. You also have the right to complain to the UK Information Commissioner’s Office about the way your personal data has been handled.
14. Updates
We may update this policy as the website, services or legal requirements change. The version published on this website is the current website privacy information.